Who we are:As we grow, it is important that we maintain the characteristics that have been the driving force behind our success. While we love what we do, we know our industry can be stale and boring; after all, competitors simply rent out servers and provide basic system administration. So, what must sets us apart is not just better service, but an obsession with service. A consistent and cooperative effort to see each one of our customers not just happy, but amazed; a daily dedication to improve ourselves by offering more to those who trust us with their business. Having the aforementioned in mind, the following is what should intimately guides us in everything that we do:
Transparency:Being transparent means that we will always strive to be as open and honest as possible. We promise to share not just the good, but also the bad, and even the ugly. To us transparency means a very specific thing. It starts with simple and easy to understand contracts, a willingness to accept when we have messed up, and treating each other and our clients with honesty, integrity and respect.
Service:We strive to serve our clients with respect and understanding, without sacrificing the efficiency that keeps our client's costs low. We always maintain a positive attitude, even when the going gets tough. We understand that we don't just service computers we serve people, people whose businesses and livelihoods depend on us being responsive, diligent, and getting the job done right, the first time.
Innovation:We work here because we love what we do, and we love what we do because we make our clients lives easier through new innovations and ideas. We work hard because, like our customers, we can't wait to grow and improve. We love imagining how to make the world better, faster, and more efficient, and if the solution doesn't exist, we will invent it. In the end, it's not about the accepted way, it's about the better way.
And ultimately, Empowerment:In all that we do we focus on finding, or creating ways that give our customers more control, more knowledge, and a better understanding of their services with us. If there is one thing that encompasses all of our values, this one is it. Empowerment begins with transparency, transcends service and moves forward with innovations. It means we welcome and recognize problems, offer real solutions, focus on doing so without being asked, and take calculated risks to make sure that things get done right.
Dedicated servers by SingleHop
SingleHop dedicated hosting has it all.Whether your business requires a Linux dedicated server hosting, Microsoft Windows dedicated server hosting or a cluster configuration, SingleHop can deliver a reliable server to meet your needs.
SingleHop provides web hosting services for over 2,500 servers from two world-class data centers in the Chicago area. Our obsession with service and excellence are two of the reasons businesses world-wide trust our dedicated hosting services.
Managed dedicated hosting servicesBuild your own dedicated server and management package.Traditionally, managed dedicated server providers have forced server management packages on customers.
With SingleHop Flexible Managed Hosting you can simplify your IT outsourcing, while better leveraging in-house staff and reducing the overall cost by paying only for the powerful managed dedicated hosting services that you need.
Read more We offer what we like to call Flexible Managed Hosting Services on all of our dedicated servers. Flexible Managed Hosting Services give you the ability to pay only for the managed services that you need. For those looking for a fully managed hosting solution,
the fully managed PARAMOUNT Series offers a completely hands-off approach to web hosting, where all critical services are managed by SingleHop engineers.
Unmanaged Dedicated Servers:SingleHop dedicated servers are designed to be a fully customizable in every way. You can customize the hardware. You can customize the management package, or choose none-at-all. Unmanaged is the default configuration of all our dedicated servers, it is flexible enough to meet any organizations needs. SingleHop Un-Managed dedicated servers offers a lot of bang-for-the-buck. While Un-Managed Dedicated Servers do not include any of our management items, they can be purchased on an à la Carte basis at any time. à la Carte managed web hosting items are a great way to customize your web hosting solution, and since you are picking the services, you know you are getting what you want.
Feature :Monthly System Administrator Time : No time included. Time may be purchased at $75.00 per hour billed in half-hour increments.
Included Management Features : No options included by default. à la Carte management menu.
Optional Management Features :
- General Management ($69.00/month)
General Managed Web Hosting Services is designed for organizations that do not have 24 hour IT-staffing, and need support for basic dedicated server services, as well as control panel troubleshooting.
- Quick Reaction Monitoring ($30.00/month)
Quick Reaction Monitoring places your dedicated server front and center in our network operations center, and if your dedicated server at anytime becomes unreachable, one of our on-site representatives will immediately begin addressing the situation.
- Event Notifications ($10.00/month)
Our advanced monitoring system watches your dedicated server 24/7 and notifies you if anything happens. You may then contact support or turn the issue over to internal staff at your organization.
- Server Backups ($10.00/month for 10 GB space)
Server Backups are a necessity, regardless of RAID configuration, or any other types of data replication, which makes our remote backup offering one of the most popular services that we offer. Server Backups are conducted over our secure, and private network, and can be configured to be set to your choice of interval (daily/weekly/monthly).
- Kernel & OS Updates ($25.00/month)
Whether you select a Linux dedicated server or a Windows dedicated server, our Kernel & OS Updates Managed Service will constantly keep your server up-to-date, which is essential for security.
- Spam Filtering (Single Domain) ($39.95/year per mailbox domain)
Spam costs organizations over $20 billion a year (due in part to loss of productivity.) Our Spam Filtering service is powered by an advanced Mail Foundry filtering appliance, and is both a great way to increase productivity, and decrease the amount of Trojan and Virus threats that enter your corporate environment.
- Server Side Virus Scanning ($5.00/month)
An anti-virus solution is one of the most critical, and fundamental ways to avoid having your dedicated server infected, and compromised by malicious code. Server Side Virus Scanning is available for both Linux dedicated servers and Windows dedicated servers
- Server Security Audit ($150.00/month for Linux and $200.00/month for Windows)
A monthly security audit is included with the purchase of our Kernel & OS Updates, Server Side Virus Scanning, or Spam Filtering. The Security Audit will be conducted on request by our experienced team of administrators, and will cover the bulk of the known security exploits on your managed server.
- Software Firewall ($5.00/month)
Our Software Firewall Protection for managed dedicated servers is simply based on IP tables, and can be configured to meet the level of security that you require. We recommend software firewalls if you are expecting low-levels of traffic, and simply need a bit of added security for your managed dedicated servers.
- Earn as much as 125% up to $3,500 on every customer you refer to SingleHop
- Save up to 25% on your own server fees when you host with us, too!
- 90 day cookies make sure that you never lose a commission -- even if the customer waits for three months before purchasing from your link.
- Track online and telephone orders -- no matter how your clients decide to order, we can track it.
How it worksThe general idea behind our affiliate program is to reward affiliates who grow with SingleHop by increasing payouts and offering heavy discounts. We have designed a tiered structure designed to reward affiliates who promote SingleHop and generate more sales. All affiliates start as Bronze Level affiliates. Bronze Level affiliates earn 75% of our first-month revenue from the referral. After selling 5 or more dedicated servers, Bronze Level affiliates are automatically upgraded to Silver Level -- increasing the commission rate to 100% of our first-month revenue from future referrals, and so forth. The final level is Gold, where you earn 125% of our first-month revenue.
Dang Cong Thanh Trung.
